Frequently Asked Questions
We’re bringing answers home.
Private Home Care FAQ
What is Private Home Care?
Private Home Care provides care that concentrates on activities of daily living that including live in senior care, personal care, household/chore services, and transportation. These are all things that allow us to remain independent and in our homes.
What’s the difference between home healthcare, hospice care and private home care?
Home Healthcare is quite like it sounds. It is medical attention provided by skilled professionals that takes place in the comfort and convenience of your own home. The care comes to you rather than you having to travel to a hospital or clinic. Home healthcare is coordinated by a licensed, qualified organization and may involve the services of nurses, therapists, clinicians and sometimes even social workers providing non-medical support. It is a service ordered by a physician for patients who may be recovering from a surgery, illness or injury or for those facing chronic illness.
Hospice care is a philosophy of high-quality, compassionate care for anyone of any age who has a life-limiting illness and does not want any more curative treatment. It provides dignity, choice and comfort so what remains of life can be lived to its fullest. Hospice care also provides a great deal of support for family members in the form of physical, emotional and spiritual assistance.
Private Home Care provides care that concentrates on activities of daily living that includes live in senior care, personal care, household/chore services, and transportation. These are all things that allow us to remain independent and in our homes.
Who would be a candidate for Private Home Care?
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- Care of the Elderly
- Care of the Disabled
- Care of Alzheimer’s clients
- Care of post-surgical clients
- Care of those with HIV/AIDS
- Skilled Nursing of G-tube clients
- Skilled Nursing for clients on ventilators
Anyone needing assistance with Activities of Daily Living (grooming, dressing, meal preparation, feeding, transportation, errands, light housework, and other daily tasks that allow one to remain independent at home).
What kind of health care services do you provide?
Private Home Care offers Skilled Nursing Services, Personal Care Services and Homemaker Services for you and your loved one.
How do I get your services?
Simply call (404) 658-5800. Our experienced Director of Nursing will provide a courtesy visit to the client and conduct a nursing assessment to determine a plan of care – personalized to the needs of the client.
The Director of Nursing will confer with client’s physician, pharmacist, and all others involved in the client’s care.
The Director of Nursing selects staff to serve the client based on education, experience, cultural interest, and understanding of the medical needs of the client.
The selected staff is given an orientation outlining the client’s needs and expectations. Additionally, the client has the option to interview the staff prior to the start of care.
On the first day of service, the Director of Nursing will place a courtesy all to obtain feedback on the caregiver’s performance, thus ensuring the client’s expectations are met. In addition, the Director of Nursing will conduct frequent telephone “check-in” calls as well as in home visits every couple of months.
How many visits will I get with Private Home Care Services?
Every client and their service needs are different. The amount of visits is determined by the care that is required for that specific client.
How does Visiting Nurse | Hospice Atlanta ensure all employees are trustworthy and competent?
We understand the uncertainty of having someone new in your home but it is our goal to ensure that all of our clients are comfortable with all Visiting Nurse | Hospice Atlanta employees they come in contact with. Our employees proudly uphold our organizational values—respect, integrity, excellence, stewardship and care in all we do. At Visiting Nurse | Hospice Atlanta, we take pride in having compassionate and qualified employees. All employees are required to have advanced proficiency in critical thinking, time management, technical skills as well as reading, writing and speaking English. We also examine the following for all team members during the hiring process:
- Education
- Current licenses and/or certifications
- Criminal background checks
- Ability to read, write and speak English
- Written references
Are Visiting Nurse staff members insured and bonded?
Safety and integrity are important to us. All Visiting Nurse employees are fully insured in compliance with the Georgia state laws and fully bonded against theft.
Does Visiting Nurse provide back-up coverage?
Yes, of course. For all pre-scheduled visits, we will provide backup coverage when necessary. Visiting Nurse is available 24/7 and will never leave a client unattended.
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Visiting Nurse celebrated our Home Health Physical Therapists this week in recognition of PT Appreciation Month!
For more than 78 years, we’ve served Atlanta, helping patients regain strength, improve mobility and maintain independence at home. We are grateful to our PTs for the skill, compassion and dedication they bring to our patients every day.
To all of our PTs/PTAs, thank you for the work you do, the lives you touch and the difference you make for Visiting Nurse and the families we serve!
#ptappreciationmonth#homehealthcare#physicaltherapy#visitingnursehealthsystem #agingathome
The hidden caregiving crisis is a workforce issue, and a critical part of the ongoing conversation about the future of aging at home.
We’d like to thank everyone who joined us today for the Visiting Nurse Healthcare Champions Event: Leadership Conversations That Drive Change, hosted by Genuine Parts Company.
A special thank-you to Genuine Parts Company’s Renay Blumenthal, Sr. Director, Corporate Giving & Community Relations, for leading the day’s event with a warm welcome, and kicking off the day’s amazing line up of speakers.
Honored to have this event moderated by Crystal Edmonson of the Atlanta Business Chronicle, we are very grateful for our panelists for sharing their leadership expertise and perspectives on the growing demands facing working family caregivers and how employers can help support them:
• Rachel Cannady, Senior Associate Director, Caregiving, The Carter Center
• Keisha Olinger, Region Leader, Marsh People and Investments, Mid-South
• Eric Barker, Analyst, Senior Health & Welfare, Southern Company
Thank you to our own President and CEO, Dorothy Davis, for speaking today, and continuing to bring community leaders together to keep this important conversation going, critical to addressing the future of healthcare in our communities. At Visiting Nurse, we see firsthand how family caregivers help older adults remain safe, comfortable and independent at home. Yet balancing caregiving responsibilities with work and family life can create significant challenges for our own employees, employers and families.
Supporting caregivers is essential to helping seniors age with dignity in the place they call home. By bringing business and community leaders together, we can raise awareness, explore meaningful workplace solutions and strengthen the support systems families need. Because caring for those who care for others matters, too.
Thank you to Genuine Parts Company for hosting this important conversation and Huntington Bank for sponsoring our Healthcare Champions series. Together, we can help build healthier workplaces, stronger families and more supportive communities for Georgia’s aging population.
The future of aging at home starts with all of us!
Grateful our Healthcare Champions, with the generous support of event sponsor Arnall Golden Gregory LLP, brought together key community leaders, partners and distinguished guests for an important conversation about the future of healthcare and aging in Georgia.
Lead by nationally-recognized healthcare attorney Bill A. Dombi, Arnall Golden Gregory LLP (AGG), and Visiting Nurse President and CEO Dorothy Davis, this important conversation investigated how healthcare, business, philanthropy and public policy can work together to strengthen the infrastructure, innovation and partnerships that help Georgians age safely, independently and with dignity at home. Including Georgia`s healthcare community leaders, changemakers and valued community partners in attendance, the room was filled with people committed to shaping what comes next.
Thank you to all of our guests who joined the conversation, with a very special thank you to Bill Dombi for leading the day`s event. Thank you to our host Arnall Golden Gregory LLP for sponsoring this important event.
#VisitingNurseHealthSystem #HealthcareChampions #AgingAtHome #HealthcareLeadership #GeorgiaHealthcare #HospiceCare
Happy National Case Management Week!
And a little appreciation goes a long way, as Phillip Walters, of Hospice Atlanta, made life a little sweeter joining Northside Hospital’s Case Management Vendor Event! Sharing important resources and information on critical care, a great time was had celebrating these dedicated case managers who make a difference for patients and families every day.
Thank you for all you do, and a shout out to our local Scrumpt bakery for helping make their special week even sweeter! #NationalCaseManagementWeek #HospiceAtlanta
⭐ Camp STARS 2026 is getting ready to shine! ⭐
Our Camp STARS volunteers and facilitators came together Saturday for a meaningful training workshop to prepare for our campers this November!
From learning and sharing ideas, together our volunteers planned grief-group activities designed to help children and families connect, express their feelings and grow through their journeys of grief. 💙
Prepared for Camp weekend, filled with moments that matter, these dedicated leaders are ready to make Camp STARS a meaningful and memorable experience for our families.
Thank you to our amazing Camp STARS volunteers and facilitators for showing up with heart and purpose!
We’re so grateful for the heart, creativity and compassion our Camp STARS volunteers bring to this special weekend. ⭐
#CampStars#hospiceatlanta#visitingnursehealthsystem#campvolunteers#griefsupport#MakingADifference
First in Georgia!
Visiting Nurse is proud to announce that our HeartCare at Home™ program is the first home health program in Georgia certified by the American Heart Association® for Home Health–Heart Failure care.
Because heart failure care doesn’t stop when a patient leaves the hospital. This certification reflects our commitment to evidence-based, high-quality care and our dedicated clinicians who bring specialized heart failure support directly to patients where they are most comfortable, in the place they call home.
After 78 years, we’re proud to continue advancing care at home. ❤️
#VisitingNurseHealthSystem #HeartCareAtHome #HeartFailure #HomeHealth #AmericanHeartAssociation
We are so grateful for our volunteers who give their time, compassion and heart to serve our patients and families in need.
What a beautiful reminder of the lasting impact a caring volunteer can make through companionship, connection and simply being present.
Thank you to our volunteers for the meaningful difference you make for our patients and families every day.
Visiting Nurse | Hospice Atlanta was proud to celebrate National Assisted Living Week all month long, with celebrations honoring the national theme “Shining Through the Years.”
We enjoyed celebrating with the residents and team at Brookdale Carrollton, GA, honoring the lives, stories and connections that make every year meaningful. (pictured below)
#NationalAssistedLivingWeek #ShiningThroughTheYears #HospiceAtlanta #VisitingNurseHealthSystem #BrookdaleCarrollton #SeniorCare #CommunityCare
🌟Congratulations to our Employee of the Month! 🌟
Please join us in celebrating our Hospice Atlanta Nurse Tasha for her dedication, hard work and commitment to our Hospice Atlanta patients and families. We thank you for all you do for our patients, families and team!
👏 Congratulations, Tasha!
Team Hospice Atlanta proudly participated in this year`s Kaiser Permanente’s Run, Walk & Roll 5K! As a valued healthcare partner, we are grateful for the opportunity to join forces and come together to support health, wellness and a healthier community.
Thank you to everyone who represented Hospice Atlanta and Visiting Nurse Health System. We are proud to support events that bring our healthcare partners and community together to in health!
#HospiceAtlanta #VisitingNurseHealthSystem #KaiserPermanente #RunWalkAndRoll #CommunityHealth #HealthAndWellness #HealthyCommunity #AtlantaCommunity #HealthcarePartners
