Online Privacy

Website Privacy Statement

Visiting Nurse Health System (VNHS) values its users’ privacy.  This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online services, and what we will and will not do with the information we collect.  Our Policy has been designed and created to ensure those affiliated with Visiting Nurse Health System of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time.  If you want to make sure that you are up to date with the latest changes, we advise you to re-visit this page.  If at any point in time Visiting Nurse Health System decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email.  Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Visiting Nurse Health System, and it governs any and all data collection and usage by us.  Through the use of vnhs.org, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Visiting Nurse Health System does not control, or by individuals not employed or managed by us.  If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.  It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share information collected.

Specifically, this Policy will inform you of the following:

  1. What personally identifiable information is collected from you through our website;
  2. Why we collect personally identifiable information and the legal bases for such collection;
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data; and
  5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with services.  This website collects various types of information such as

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase services and to deliver the services you have requested.

In addition, Visiting Nurse Health System may have the occasion to collect non-personal anonymous demographic information such as age, gender, household income, political affiliation, race, and religion as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

  • To better understand your needs and to provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you information we think you may need when we have your consent to do so;
  • To contact you to fill out surveys when we have your consent to do so;

The data we collect from you will be stored for no longer than necessary.  The length of time we retain said information will be determined based upon the following criteria:  the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligation; any limitations periods within which claims might be made; any retention periods prescribed by law or recommended by regulator, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Visiting Nurse Health System does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

Visiting Nurse Health System may collect and may make use of personal information to ensure delivery of the services you need and request.  At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other services that may be available to you from Visiting Nurse Health System.

Visiting Nurse Health System may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Disclosure of Information

Visiting Nurse Health System may not use or disclose the information provided by you except under the following circumstances:

  • As necessary to provide service you have ordered;
  • In other ways described in this Policy or to which you have otherwise consented;
  • In the aggregate with other information in such a way so that your identify cannot reasonably be determined;
  • As required by law, or in response to a subpoena or search warrant;
  • To outside auditors who have agreed to keep the information confidential;
  • As necessary to enforce the Terms of Service;
  • As necessary to maintain, safeguard and preserve all the rights and property of Visiting Nurse Health System.

Non-Marketing Purposes

Visiting Nurse Health System greatly respects your privacy.  We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as alerts, security breaches, account issues, and/or changes in Visiting Nurse Health System services).  In certain circumstances, we may use our website, newspapers or other public means to post a notice.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters.  To discontinue or unsubscribe from our website, please send an email to privacyrequest@vnhs.org  If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out.  If you have provided a phone number and receive text messages from Visiting Nurse Health System, you may opt-out by simply texting back “STOP”.  Visiting Nurse Health System will continue to adhere to this Policy with respect to any personal information previously collected and does not share phone numbers with anyone outside of Visiting Nurse Health System.

Links to Other Websites

Our website does contain links to affiliate and other websites.  Visiting Nurse Health System does not claim nor accept responsibility for any privacy policies and/or procedures of any other such websites.  Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information.  This Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

Visiting Nurse Health System takes precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.  Wherever we collect sensitive information (e.g. credit card information; referral information), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline.  Only employees who need the information to perform specific jobs (for example, billing or customer services) are granted access to personally identifiable information.  The computers and servers in which we store personally identifiable information are kept in a secure environment.  This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

Cookies are small text files that are sent to your Web browser and stored on your computer’s hard drive and are employed by thousands of sites to enhance user’s Web viewing experience. Cookies are used to speed up your access to the Web site and the information you wish to see. Cookies cannot damage user files, nor can they read information from a user’s hard drive. We use cookies for remembering preferences and maintaining information about whether you are currently logged into our systems. Because of our use of cookies, we can deliver faster service, consistent, updated results and a more personalized site experience. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. The majority of Web browsers accept cookies, but the “help” menu on your browser should give you options for preventing, accepting, or receiving notice of new cookies. However, please be aware that if you block cookies, some website functionality may be lost.

Children under the age of 13

Visiting Nurse Health System’s website is not directed to and does not knowingly collect personally identifiable information from children under the age of thirteen (13).  If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for use and storage of such information.  Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement.  If you are not in agreement, with our terms and conditions, then should refrain from further use of our sites.  In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions, shall mean that you agree and in acceptance of such changes.

How to Contact Us

Telephone:  404-215-6000

Mailing Address:

Visiting Nurse Health System

5775 Glenridge Drive, Suite E200

Atlanta, GA  30328

Should you have other questions or concerns about these privacy policies send us an email at privacyrequest@vnhs.org.

Connect with Us on Instagram
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As we embrace 2025, join us with renewed commitment to help us provide compassionate healthcare and hospice services in the homes of thousands of our community members in need. Together, we can continue to make a lasting impact in the lives of those we serve.
#2025 #donate #GiveBack #youmatter #Impact

As we embrace 2025, join us with renewed commitment to help us provide compassionate healthcare and hospice services in the homes of thousands of our community members in need. Together, we can continue to make a lasting impact in the lives of those we serve.
#2025 #donate #GiveBack #youmatter #Impact
...

1 0
As we embrace 2025, join us with renewed commitment to help us provide compassionate healthcare and hospice services, in the homes, of thousands of our community members in need. Together, we can continue to make a lasting impact in the lives of those we serve.
#2025 #donate #GiveBack #youmatter #impact

As we embrace 2025, join us with renewed commitment to help us provide compassionate healthcare and hospice services, in the homes, of thousands of our community members in need. Together, we can continue to make a lasting impact in the lives of those we serve.
#2025 #donate #GiveBack #youmatter #impact
...

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Last night was a night to remember as we gathered to celebrate the incredible achievements of our Visiting Nurse Health System employees at the Annual Applause Employee Awards Dinner! 🌟
Thank you to everyone who made this event possible and to all our amazing employees who continue to drive our success. Here’s to another year of excellence and achievement! 🏆
#AnnualApplause #EmployeeAwards #TeamSuccess #CelebratingExcellence

Last night was a night to remember as we gathered to celebrate the incredible achievements of our Visiting Nurse Health System employees at the Annual Applause Employee Awards Dinner! 🌟
Thank you to everyone who made this event possible and to all our amazing employees who continue to drive our success. Here’s to another year of excellence and achievement! 🏆
#AnnualApplause #EmployeeAwards #TeamSuccess #CelebratingExcellence
...

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Pets are family too, here at Visiting Nurse! Michelle’s life is filled with animal love, from playful dogs to daily visits with caregiver Dena and her furry friend Danny. 🐶💬🌟
#petlovers #hospiceatlanta #visitingnursehealthsystem

Pets are family too, here at Visiting Nurse! Michelle’s life is filled with animal love, from playful dogs to daily visits with caregiver Dena and her furry friend Danny. 🐶💬🌟
#petlovers #hospiceatlanta #visitingnursehealthsystem
...

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Dr. Martin Luther King Jr. was a fervent advocate for equality and justice in all aspects of life, including access to healthcare. 
We honor this day of remembrance and action with his famous quote that highlights his views on the topic. 
#MLKDay #visitingnursehealthsystem #hospiceatlanta

Dr. Martin Luther King Jr. was a fervent advocate for equality and justice in all aspects of life, including access to healthcare.
We honor this day of remembrance and action with his famous quote that highlights his views on the topic.
#MLKDay #visitingnursehealthsystem #hospiceatlanta
...

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Join us in celebrating the January Visiting Nurse Health System Employee of the Month! Thank you for all you do, Dwana! #stellar #employee #celebrate

Join us in celebrating the January Visiting Nurse Health System Employee of the Month! Thank you for all you do, Dwana! #stellar #employee #celebrate ...

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Happy New year from all of us at Visiting Nurse Health System!

#happynewyear2025 #visitingnursehealthsystem #hospiceatlanta #health

Happy New year from all of us at Visiting Nurse Health System!

#happynewyear2025 #visitingnursehealthsystem #hospiceatlanta #health
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Thank You, Trella Health Team!
A heartfelt thank you to the Trella Health employees for choosing Visiting Nurse | Hospice Atlanta for your generous gifts-in-kind for our patients in need at this year's 2024 Kindness Drive event! 🌟 
Your dedication to the healthcare industry and compassion for giving back makes a positive imprint on the lives of our patients, bringing smiles and comfort to those in need. Together, we're making a positive difference in our community. Keep shining your light in healthcare! 💙 #KindnessDrive #TrellaHealth #CommunityCare #visitingnursehealthsystem #hospiceatlanta

Thank You, Trella Health Team!
A heartfelt thank you to the Trella Health employees for choosing Visiting Nurse | Hospice Atlanta for your generous gifts-in-kind for our patients in need at this year`s 2024 Kindness Drive event! 🌟
Your dedication to the healthcare industry and compassion for giving back makes a positive imprint on the lives of our patients, bringing smiles and comfort to those in need. Together, we`re making a positive difference in our community. Keep shining your light in healthcare! 💙 #KindnessDrive #TrellaHealth #CommunityCare #visitingnursehealthsystem #hospiceatlanta
...

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