Patient Letters

Patient Letters

I wanted to take this opportunity to thank you and your entire organization for the great service that you provided and the professional way in which it was provided.

My mother was the recipient of your care for more than two years. The care and support that she and the entire family received over that long and difficult time were beyond anything that a reasonable person could hope for.

The real star of the operation was our home healthcare aide. She was always upbeat and cheerful, no matter what situation she walked in on. My mother looked forward to her daily visits with great anticipation. She always had something to discuss with Mother and always lifted her spirits. Seeing her every day for two years made her seem like a member of the family. She helped us through some very difficult and emotional times. She will always have a special place in our family.

The RNs were also considered extended family to us. Their explanations and patience with both my mother and with the rest of us were greatly appreciated and very helpful to our understanding of the situation. Whenever we called with questions or possibly needing an earlier visit than scheduled, they were each available to us without hesitation. They never made us feel that our questions or concerns were in any way trivial or silly.

All three of these ladies made us feel special and cared for. It is truly not possible to put into words what adifference each of them made in our lives over the past two years. Sharing such an emotional and difficult experience with such caring people definitely eased the burden. We still consider them family members and carry many memories of their kind acts and encouraging words. It takes a very special person to be able to do the type of work that is required on a daily basis from these women, and they all do it very well.

Although it has been almost two months since my mother’s death, I felt the need to express my heartfelt thanks and admiration for your mission, your organization and, especially, your personnel.

With much gratitude,

Paul D. Z.

I recently had partial knee replacement surgery at Northside Hospital. I am not going to say it was fun by any means, but the experience wasn’t nearly as bad as I thought. What happened next is what I would like to bring to your attention. I had been told of the Visiting Nurse rehab service, but I didn’t realize just how important it would be to my recovery.

I was absolutely blessed to have the Visiting Nurse team member assigned to me. He was a miracle worker! The first day we sat and talked about every aspect of my recovery, his plans for our sessions, the meds I was prescribed, your company and its services. He went through a booklet that explained so much. I was blown away!

From that very first session, I began to feel better.

He would start each visit with a quick interview about how I was doing, and then he would structure that session based on my progress. He worked me hard, which I really appreciated! He always left me with assignments for exercises to do, which I did faithfully because he said they would help me. And he was SO right! He is a very good man, SO kind to me and my family, so polished and professional. He is a great ambassador for your company and a fine healthcare professional. Thank you for sending him my way!

I am going back to work earlier than anyone expected and I give all the credit to the Visiting Nurse Health System.

Sincerely yours,

Dave N.

This is to share with you my appreciation for the outstanding care and service provided to my wife by one of your nurses. My wife has multiple sclerosis, and for almost ten years your nurse has attended to her medical needs on a monthly, and more recently, a semi-monthly basis.

She has not only been a professional, compassionate and caring nurse, but she has also become a friend to both of us. My wife always looked forward to her visits because they were just that – visits and not just examinations. She never rushed her visits and always took the time to chat with us, as friends do. She has always made herself available to us when we needed her in between scheduled appointments, and she often called just to see how things were going.

Sadly, my wife passed away in her sleep. When I called your nurse to share the sorrowful news, she was almost distraught as I, and she was the first person other than family members to come to help console me. To me, this is more than dedication to a job, but rather a true expression of love and compassion.

Since my wife’s passing, your nurse has visited me twice and she has helped me cope with my loss. She asked me for a photo of my wife to remember her by, and she asked permission to plant a shrub in our yard in her memory. Again, these are the actions and expressions that clearly go far beyond a simple nurse-patient relationship.

It has been a joy to know her and to have her help me with my wife’s care. She epitomized all the caring qualities that one would want and expect in a nurse.

Sincerely,

Eugene B. R.

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Grateful for strong community partnerships that help build strong nonprofit leadership.
For the past five years, OnBoard has been an important pipeline for recruiting talented, committed leaders to the Visiting Nurse Health System | Hospice Atlanta Board of Directors. Their work has helped us connect with individuals who bring fresh perspectives, valuable expertise, and a genuine commitment to our mission.
We’ve seen that impact firsthand. Mel Coker, now in her first term as Board Chair, came to our board through OnBoard and stepped into the chair role following Nicole Hart’s successful completion of her term. And now, we are excited to welcome Amy Katnik as the newest leader joining our board through the OnBoard pipeline.
Strong organizations need strong governance, and strong governance starts with finding the right people who are willing to serve.
Thank you, OnBoard, for five years of partnership and for helping Visiting Nurse Health System continue to strengthen the leadership around our board table. We are grateful for the partnership and excited about the leaders still to come.

#OnBoard #BoardLeadership #NonprofitLeadership #Governance #CommunityLeadership #VisitingNurseHealthSystem #HospiceAtlanta

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Today, we celebrate the people who came before us. ❤️
The ones who raised families.
Built communities.
Worked hard.
Loved deeply.
Weathered challenges.
And left a little wisdom behind for the generations that followed.
On Senior Citizens Day, we honor the older adults who have shaped our families and our communities, and remind ourselves that growing older should always come with dignity, respect, connection and care.
Here’s to the stories, memories, lessons and legacies that make every generation matter.

Happy Senior Citizens Day! 

#SeniorCitizensDay #CelebrateSeniors #LegacyOfCare #AgingWithDignity #EveryGeneration

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As we close out the month, we'd like to acknowledge each and every day, the dedicated team members of Visiting Nurse Health System and Hospice Atlanta make a difference in the lives of patients and families across our community. From nurses, nurse practitioners, physicians, social workers, chaplains, aides, therapists, administrative staff, care coordinators to our incredible volunteers, each person plays an important role in delivering compassionate, patient-centered care.

Thank you for your expertise, dedication, and commitment to those we serve. We are grateful for all that you do.

#HealthcareHeroes #HospiceCare #HomeHealth #CommunityCare #Teamwork #VisitingNurse #HospiceAtlanta

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Stories like these remind us why we do what we do. Every day, Visiting Nurse Home Visiting Nurse Health System / Hospice Atlanta is honored to help patients regain strength, independence, and honor life's journey with peace, confidence and dignity, at every stage of life, in the comfort of home.
#HomeHealth #hospiceatlanta #PatientExperience #visitingnursehealthsystem #CareAtHome #HealthcareHeroes

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Connecting with our community is at the heart of what we do. From senior citizen fairs, Veteran Patient Pinning ceremonies, medical doctors offices and hospital education days, to community education events, the Visiting Nurse teams are out across Georgia, every day, building relationships, sharing resources, and helping connect patients to the care they need.

We're proud to partner with healthcare professionals, community organizations, and families to increase awareness of home health, hospice and community-based services, ensuring more individuals can access quality care where they are most comfortable, at home.

#VisitingNurseHealthSystem #Veterans #HomeHealth #CommunityOutreach #HealthcareEducation #AtlantaHealthcare #CareAtHome

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Each day our Community Care program case managers and nurses partner with care providers across Georgia to help nursing home-eligible seniors and vulnerable adults remain safe, independent, and supported at home.
Through our Community Care Programs, CCSP, SOURCE, and HCBS, our clients and members receive the essential services and care coordination that improve their quality of life and support aging in place. 
Thank you to our state-wide network provider partners, community supporters, and our dedicated care teams who make this important work possible every day.
#VisitingNurse #CommunityCare #CCSP #SOURCE #HCBP #CaseManagement #AgingInPlace #GeorgiaSeniors

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This month, the Hospice Atlanta team was proud to sponsor the ASCNN monthly gathering of senior care professionals. Events like these provide valuable opportunities to network, collaborate, and share resources that help us better serve seniors and their families throughout Georgia.
Thank you to everyone who joined us for a well-attended morning of connection, education, and partnership. Together, we can make an even greater impact in the communities we serve.
#HospiceAtlanta #CommunityPartnerships #SeniorCare #HealthcareNetworking #GeorgiaSeniors

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Advocacy for quality hospice care extends beyond the bedside. Behind the scenes, here at Visiting Nurse Health System / Hospice Atlanta we strive to protect patients, uphold ethical standards, and ensure access to compassionate end-of-life care for those who need it most.
We're proud to see Visiting Nurse Health System / Hospice Atlanta Palliative Care and Hospice Atlanta Executive Director Natasha Fowlks featured in this article discussing CMS' efforts to combat fraud and strengthen hospice oversight in Georgia and Ohio.
#advocacy #ElderCare #SeniorLiving #hospice #quality

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